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Catalis Connection

Government Industry Insights

From Backlogs to Breakthroughs

Stop drowning in data. Learn how Mark Mayfield and the Catalis UI Solutions team use algorithmic scoring to transform UI investigative units from reactive “claims checkers” into proactive “integrity officers” who focus on high-value fraud.

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Scalable Specialty Courts for Growing Jurisdictions

As Specialty Courts grow, jurisdictions need systems that can support rising caseloads, stronger coordination, and consistent accountability. Scalable specialty court management software helps courts expand effectively without sacrificing visibility, compliance, or program integrity.

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311 Through the Resident’s Eyes

Residents expect local government service to feel simple, clear, and connected. Modern municipal 311 software improves the resident experience through intuitive intake, better visibility, and stronger coordination behind the scenes.

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Collaborative Specialty Courts Unite Justice Teams

Specialty Courts require strong collaboration across judges, probation officers, treatment providers, and administrators. Specialty court case management software unifies justice teams, improves visibility, strengthens accountability, and supports consistent participant outcomes.

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Response Time in 311 Shapes Public Perception

Response time in 311 is one of the most visible indicators of local government performance. Faster acknowledgment, better coordination, and clearer status visibility help agencies strengthen public trust and improve the resident experience.

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The UI Modernization Paradox

State agencies have invested millions of dollars into “modernizing” their unemployment insurance infrastructure. Yet, many leaders are discovering a frustrating paradox: new, faster systems can sometimes mean faster fraud.

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311 Centralization Changes Everything

Managing service requests across emails, spreadsheets, and phone logs makes coordination difficult for local governments. Centralizing requests into a unified 311 service request management system improves accountability, visibility, and service delivery.

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Tax & Assessment Departments Choosing Cloud SaaS

Government tax and assessment offices are modernizing operations by adopting cloud-based CAMA software and SaaS tax administration platforms. By adopting unified cloud environments, jurisdictions can improve data accuracy, streamline workflows, and strengthen operational resilience.

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Learn more about the Catalis solutions that are modernizing governments across North America.